Privacy policy

PRIVACY POLICY

Last updated: February 27, 2025

This Privacy Policy describes how A Life Of A Bai Exclusive Merch (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from alifeofabaimerch.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By accessing or using our Services, you agree to the collection, processing, and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue the use of our Services.

This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws in the Philippines.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will post any updates on this page and revise the "Last Updated" date accordingly. If required by law, we will notify you of any significant changes.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources, including when you directly provide it, when you use our Services, and from third-party sources.

We process your personal data only when necessary to:

  • Provide our products and services
  • Improve our offerings
  • Ensure security and fraud prevention
  • Comply with legal obligations

Personal Information We Collect

1. Information You Provide Directly:

  • Contact Information (name, address, phone number, and email)
  • Order Information (billing and shipping details, payment confirmation, email, and phone number)
  • Account Information (username, password, security questions)
  • Customer Support Information (communications with us)

2. Information We Collect Automatically:

  • Usage Data (device details, IP address, browser type, and interactions with our Site)
  • Cookies and Tracking Technologies (to improve user experience, see “Cookies” section below)

3. Information from Third Parties:

  • Service Providers (e.g., Shopify, payment processors, logistics partners)
  • Advertising and Marketing Partners

Legal Basis for Processing Personal Data

Under Philippine law, we process your personal information based on the following legal grounds:

  • Your Consent – When you provide explicit consent for us to process your data.
  • Contractual Necessity – To fulfill a contract, such as processing orders.
  • Legal Obligation – To comply with laws, such as tax and accounting requirements.
  • Legitimate Interests – For business improvements and fraud prevention.

How We Use Your Personal Information

  1. Providing Products and Services – To process payments, ship orders, handle returns, and manage accounts.
  2. Marketing and Advertising – To send promotional materials and tailored ads.
  3. Security and Fraud Prevention – To protect against fraudulent, unauthorized, or illegal activities.
  4. Customer Support and Service Improvement – To address inquiries and enhance our offerings.

Cookies

We use cookies to enhance your experience on our Site. These include essential, functional, analytics, and advertising cookies. You can manage cookie settings in your browser, but disabling cookies may affect certain features.

How We Disclose Personal Information

We may disclose your personal information to:

  • Service Providers (e.g., payment processors, logistics providers, IT services)
  • Business and Marketing Partners
  • Government Authorities when required by law
  • Legal or Security Purposes (e.g., fraud prevention, compliance with legal processes)

We do not sell or share personal data for profit.

Data Retention and Security

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

We implement security measures to protect personal data but cannot guarantee absolute security. If you suspect a data breach, please contact us immediately.

Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the right to:

  • Access – Request information about the data we hold about you.
  • Correction – Ask for incorrect data to be rectified.
  • Erasure – Request deletion of your data when no longer necessary.
  • Object to Processing – Restrict how we process your data.
  • Data Portability – Request a copy of your data in a structured format.
  • Lodge a Complaint – File a complaint with the National Privacy Commission (NPC) if your rights are violated.

You can exercise these rights by contacting us at the details provided below.

Children’s Data

Our Services are not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us for deletion.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

International Data Transfers

If you access our Services from outside the Philippines, your data may be processed in other jurisdictions. We ensure data transfers comply with applicable laws and safeguard your personal information.

Complaints and Contact Information

For concerns regarding your personal data, you may contact us at:

A Life Of A Bai Exclusive Merch
165 President Quezon Street, Cebu, PH-CEB, 6000, PH
Email: support@alifeofabaimerch.com

If you believe we have mishandled your personal information, you may file a complaint with the National Privacy Commission (NPC) via www.privacy.gov.ph.

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy in compliance with the Data Privacy Act of 2012 and other relevant Philippine laws.